ASQ Certified Quality Engineer (CQE) — Question 52

The first and most important step, in establishing a good corporate quality plan is

Answer options

• A. Determining customer requirements.
• B. Determining manufacturing process capabilities.
• C. Evaluation vendor quality systems.
• D. Ensuring quality participation in design review.

Correct answer: A

Explanation

The correct answer is A, as understanding customer requirements forms the foundation of a quality plan, ensuring that the products meet customer expectations. Options B, C, and D, while important, come after the customer requirements have been established and do not address the primary focus of quality planning.