ASQ Certified Manager of Quality / Organizational Excellence (CMQ/OE) — Question 49

Rank in order, from first to last, the following steps in the supplier certification process.

1. Monitor performance
2. Develop criteria and process
3. Report results and award certification
4. Evaluate suppliers

Answer options

• A. 2, 4, 3, 1
• B. 2, 1, 3, 4
• C. 4, 2, 1, 3
• D. 4, 1, 2, 3

Correct answer: D

Explanation

The correct order starts with evaluating suppliers (4), then monitoring their performance (1), developing criteria and processes (2), and finally reporting results and awarding certification (3). Options A, B, and C do not follow this logical flow, mixing steps that should occur later in the process.