Appian Lead Developer (ACD200) — Question 19

You need to create a quality control (QC) review process for a factory that allows a QC technician to review each production line regularly.

You have the following requirements:

• Each technician has 45 minutes to complete their review.
• After 45 minutes, the review will expire.
• Expired reviews are flagged as "Review expired."
• "Review expired" flags trigger an email notification to a supervisor, and the review data should not be saved.
• The technician can save a Draft copy of their review before submission and can come back to work on it later if necessary.
• Once a review is "Submitted," the review data is saved to the database.

What should you implement?

Answer options

• A. An exception timer that skips the QC review task after 45 minutes, which flows to a Send Email node configured to notify a supervisor.
• B. A send message event which sends an email after 45 minutes to the supervisor.
• C. An escalation that sends an email after 45 minutes to the supervisor.

Correct answer: C

Explanation

The correct answer is C because an escalation is specifically designed to manage time-sensitive tasks and notify supervisors after a deadline is reached. Options A and B do not adequately address the need for a structured escalation process that ensures proper communication of the expired review status.