APICS Certified Supply Chain Professional (CSCP) — Question 87

A chief financial officer is concerned about a company's supply chain performance. The key performance indicator (KPI) most likely to be reviewed is the:

Answer options

• A. cash-to-cash cycle time
• B. supply chain cost
• C. cost of goods sold (COGS)
• D. order fulfillment cycle time

Correct answer: D

Explanation

The correct answer is D, as the order fulfillment cycle time directly measures how efficiently orders are processed and delivered, which is crucial for supply chain performance. While options A, B, and C provide insights into financial aspects and costs, they do not specifically address the timeliness and efficiency of order fulfillment.