APICS Certified Supply Chain Professional (CSCP) — Question 57

Sell-side e-commerce must include:

Answer options

• A. automated returns processing.
• B. advance ship notice (ASN).
• C. electronic data interchange (EDI).
• D. automated order entry and tracking.

Correct answer: D

Explanation

Automated order entry and tracking are crucial for sell-side e-commerce as they streamline the order process and improve customer experience. The other options, while beneficial, are not fundamental to the core operations of sell-side e-commerce. Automated returns processing, ASN, and EDI enhance logistics but do not directly impact the sales process.