APICS Certified Supply Chain Professional (CSCP) — Question 52

Which of the following Supply Chain Operations Reference (SCOR) model performance metrics would be most appropriate for an organization with the supply chain capability to align its strategy with changes in the marketplace?

Answer options

• A. Perfect order fulfillment
• B. Order fulfillment cycle time
• C. Supply chain management cost
• D. Upside supply chain flexibility

Correct answer: D

Explanation

The correct answer is D, Upside supply chain flexibility, as it measures the ability to adapt to changes in demand and supply conditions. The other options, while important, focus on different aspects such as order completion and costs, which do not directly reflect the organization's capability to adjust strategy in response to market dynamics.