APICS Certified Supply Chain Professional (CSCP) — Question 476

Which of the following tools is appropriate to evaluate overall organizational performance?

Answer options

• A. Supplier scorecard
• B. Benchmarking
• C. Balanced scorecard
• D. Cost-benefit analysis

Correct answer: C

Explanation

The Balanced scorecard is the correct choice as it provides a comprehensive framework for evaluating organizational performance across multiple perspectives, including financial, customer, internal processes, and learning and growth. The other options, while useful in specific contexts, do not offer the same broad view of overall organizational performance.