APICS Certified Supply Chain Professional (CSCP) — Question 472

Which of the following approaches provides an effective environment for managing change in an operation?

Answer options

• A. Change performance evaluation standards one at a time
• B. Train employees in change but delay changing the environment
• C. Tie all performance measurements to overall company profitability
• D. Use of visible charts tied to established team goals

Correct answer: D

Explanation

The correct answer, D, is effective because visible charts help teams stay aligned with their goals and track progress, making change management more transparent. Options A and B lack a proactive approach, focusing on isolated changes or delays that can hinder progress. Option C, while important for profitability, does not specifically address the management of change in operations.