APICS Certified Supply Chain Professional (CSCP) — Question 438

The effective use of a decision support system (DSS) typically is dependent on the implementation of:

Answer options

• A. a set of appropriate performance measures.
• B. a complete supply chain strategy.
• C. an effective sales and operations plan.
• D. a collaborative relationship with customers.

Correct answer: A

Explanation

The correct answer is A, as appropriate performance measures are essential for evaluating the effectiveness of a DSS. Without these measures, it becomes challenging to assess the system's impact on decision-making. The other options may contribute to business success, but they do not directly address the foundational requirements for a DSS.