APICS Certified Supply Chain Professional (CSCP) — Question 407

Improving fill rate is an objective related to which of the following perspectives of a balanced scorecard?

Answer options

• A. Financial
• B. Learning and growth
• C. Internal business processes
• D. Innovation

Correct answer: C

Explanation

The correct answer is C, as improving fill rate directly pertains to the efficiency and effectiveness of internal processes within an organization. Options A, B, and D do not specifically address operational aspects that affect fill rate, as they focus on financial outcomes, employee development, and new product creation respectively.