APICS Certified Supply Chain Professional (CSCP) — Question 302

An ISO 9001 supplier demonstrates which of the following characteristics?

Answer options

• A. Uses a six sigma quality system
• B. Has adopted the principles of total quality management (TQM)
• C. Has documented procedures and follows those procedures
• D. Purchases their raw material from another ISO 9001 certified supplier

Correct answer: C

Explanation

The correct answer is C because ISO 9001 emphasizes the importance of having documented procedures and ensuring that they are followed consistently to maintain quality. Options A and B, while related to quality management, are not specific requirements of ISO 9001. Option D, although relevant to sourcing, does not directly demonstrate the characteristics of an ISO 9001 supplier.