APICS Certified Supply Chain Professional (CSCP) — Question 221

The benefits of supplier relationship management (SRM) can be attributed to:

Answer options

• A. higher levels of automated transactional processing for lower cost and fewer errors.
• B. improvement of the interactions and business processes between buyers and suppliers.
• C. identification of key suppliers for greater attention from supply chain managers.
• D. observation of the supply base to ensure that suppliers are providing high levels of service.

Correct answer: B

Explanation

The correct answer, B, highlights that SRM improves the relationships and processes between buyers and suppliers, fostering collaboration and efficiency. While options A, C, and D may be benefits of effective supply chain management, they do not directly capture the primary advantage of SRM, which is focused on enhancing interactions.