APICS Certified Supply Chain Professional (CSCP) — Question 215

Which of the following metrics is used to measure supply chain reliability?

Answer options

• A. Supply chain response time
• B. Perfect order fulfillment
• C. Total inventory days of supply
• D. Value-added per employee

Correct answer: B

Explanation

The correct answer is B, as perfect order fulfillment directly indicates how reliably a supply chain can meet customer demands without errors. The other options, while important for different aspects of supply chain management, do not specifically measure reliability in terms of order accuracy and completeness.