APICS Certified Supply Chain Professional (CSCP) — Question 164

What are the different ways a user can provide feedback on a knowledge article? (Choose four.)

Answer options

• A. Helpful?
• B. Flag Article
• C. 5 Star scale
• D. 10 Star scale
• E. Comment on Article
• F. Pin Article

Correct answer: A, B, C, E

Explanation

The correct answers are A, B, C, and E because these options represent valid methods for providing feedback, such as indicating if the article was helpful, flagging it for issues, rating it on a 5-star scale, and leaving a comment. Options D and F are incorrect as a 10 Star scale is not a standard feedback method in this context, and pinning an article does not constitute feedback.