APICS Certified Supply Chain Professional (CSCP) — Question 144

Which of the following actions typically would be considered part of a reverse logistics strategy?

Answer options

• A. Offering a discount on new purchases when used products are returned
• B. Reducing the amount of packaging material used in shipping
• C. Manufacturing products in batches consistent with full-truckload shipments
• D. Batching returns of defective components to the suppliers

Correct answer: A

Explanation

Offering a discount on new purchases when used products are returned incentivizes customers to return items, which is a key aspect of reverse logistics. The other options focus on forward logistics and efficiency in shipping or production, rather than managing returns and the flow of products back to the manufacturer.