APICS Certified Supply Chain Professional (CSCP) — Question 1

Which of the following metrics is the most appropriate measure of supply chain responsiveness?

Answer options

• A. Order fulfillment lead times
• B. Percentage of orders delivered on time
• C. Retail inventory days of supply
• D. Upside production flexibility

Correct answer: A

Explanation

Order fulfillment lead times are critical in assessing how quickly a supply chain can respond to customer demands, making it the most suitable metric for responsiveness. The other options, while important for different aspects of supply chain performance, do not directly measure the speed of response to orders.