AWS Certified Solutions Architect – Associate (SAA-C03) — Question 952

A company tracks customer satisfaction by using surveys that the company hosts on its website. The surveys sometimes reach thousands of customers every hour. Survey results are currently sent in email messages to the company so company employees can manually review results and assess customer sentiment.

The company wants to automate the customer survey process. Survey results must be available for the previous 12 months.

Which solution will meet these requirements in the MOST scalable way?

Answer options

Correct answer: A

Explanation

Option A provides a highly scalable, serverless solution by utilizing Amazon API Gateway and Amazon SQS to decouple the ingestion tier and handle sudden traffic spikes gracefully. Amazon Comprehend is the correct service for natural language text sentiment analysis, and DynamoDB TTL automatically manages the 12-month data expiration requirement at no extra cost. Other options are incorrect because EC2 (Option B) is less scalable and requires management overhead, Amazon Rekognition (Option C) is for image and video analysis rather than text, and Amazon Lex (Option D) is for building conversational chatbots rather than performing sentiment analysis on raw survey text.