AWS Certified Generative AI – Professional (AIP-C01) — Question 71

A healthcare company is using Amazon Bedrock to develop a real-time patient care AI assistant to respond to queries for separate departments that handle clinical inquiries, insurance verification, appointment scheduling, and insurance claims. The company wants to use a multi-agent architecture.
The company must ensure that the AI assistant is scalable and can onboard new features for patients. The AI assistant must be able to handle thousands of parallel patient interactions. The company must ensure that patients receive appropriate domain-specific responses to queries.
Which solution will meet these requirements?

Answer options

• A. Isolate data for each agent by using separate knowledge bases. Use IAM filtering to control access to each knowledge base. Deploy a supervisor agent to perform natural language intent classification on patient inquiries. Configure the supervisor agent to route queries to specialized collaborator agents to respond to department-specific queries. Configure each specialized collaborator agent to use Retrieval Augmented Generation (RAG) with the agent's department-specific knowledge base.
• B. Create a separate supervisor agent for each department. Configure individual collaborator agents to perform natural language intent classification for each specialty domain within each department. Integrate each collaborator agent with department-specific knowledge bases only. Implement manual handoff processes between the supervisor agents.
• C. Isolate data for each department in separate knowledge bases. Use IAM filtering to control access to each knowledge base. Deploy a single general-purpose agent. Configure multiple action groups within the general-purpose agent to perform specific department functions. Implement rule-based routing logic within the general-purpose agent instructions.
• D. Implement multiple independent supervisor agents that run in parallel to respond to patient inquiries for each department. Configure multiple collaborator agents for each supervisor agent. Integrate all agents with the same knowledge base. Use external routing logic to merge responses from multiple supervisor agents.

Correct answer: A

Explanation

Option A is the correct solution because it employs a multi-agent architecture that includes a supervisor agent for intent classification and specialized collaborator agents that ensure domain-specific responses while leveraging RAG for knowledge retrieval. Other options either limit scalability by using fewer agents, lack appropriate routing mechanisms, or do not facilitate the necessary separation of knowledge bases for different departments.