AWS Certified Cloud Practitioner — Question 983
A company wants to run production workloads on AWS. The company needs concierge service, a designated AWS technical account manager (TAM), and technical support that is available 24 hours a day, 7 days a week.
Which AWS Support plan will meet these requirements?
Answer options
- A. AWS Basic Support
- B. AWS Enterprise Support
- C. AWS Business Support
- D. AWS Developer Support
Correct answer: B
Explanation
AWS Enterprise Support is the only tier that includes a designated AWS Technical Account Manager (TAM) and access to the Support Concierge team. While AWS Business Support offers 24/7 technical assistance, it does not provide a designated TAM or concierge service. AWS Basic and Developer Support plans lack 24/7 technical support for production workloads and do not feature TAM or concierge services.