AWS Certified Cloud Practitioner — Question 953

A company wants to run production workloads on AWS. The company wants access to technical support from engineers 24 hours a day, 7 days a week. The company also wants access to the AWS Health API and contextual architectural guidance for business use cases. The company has a strong IT support team and does not need concierge support.
Which AWS Support plan will meet these requirements at the LOWEST cost?

Answer options

• A. AWS Basic Support
• B. AWS Developer Support
• C. AWS Business Support
• D. AWS Enterprise Support

Correct answer: C

Explanation

AWS Business Support is the most cost-effective tier that provides 24/7 phone, email, and chat access to support engineers, along with access to the AWS Health API and contextual architectural guidance. AWS Basic and Developer Support do not offer 24/7 engineer support or AWS Health API access, while AWS Enterprise Support is more expensive and includes concierge services that the company does not need.