AWS Certified Cloud Practitioner — Question 896

A company has a complex AWS architecture. The company needs assistance from a dedicated technical professional who can suggest strategies regarding incidents, trade-offs, support, and risk management.
Which AWS Support plan will provide the required support?

Answer options

• A. AWS Business Support
• B. AWS Enterprise Support
• C. AWS Developer Support
• D. AWS Basic Support

Correct answer: B

Explanation

AWS Enterprise Support is the only tier that provides a dedicated Technical Account Manager (TAM) to assist with proactive planning, architectural trade-offs, and risk management. Lower tiers, such as Business and Developer, offer support from cloud engineers on a transactional basis but do not include a dedicated technical professional. Basic Support is limited to customer service and billing inquiries only.