AWS Certified Cloud Practitioner — Question 599

A company wants to create a chatbot and integrate the chatbot with its current web application.

Which AWS service will meet these requirements?

Answer options

• A. Amazon Kendra
• B. Amazon Lex
• C. Amazon Textract
• D. Amazon Polly

Correct answer: B

Explanation

Amazon Lex is an AWS service designed specifically for building conversational interfaces, such as chatbots, using voice and text. Amazon Kendra is an intelligent search service, Amazon Textract extracts text from documents, and Amazon Polly converts text into lifelike speech. Therefore, Amazon Lex is the correct choice for integrating a chatbot with a web application.