AWS Certified Cloud Practitioner — Question 582

A company is migrating its data center to AWS. The company needs an AWS Support plan that provides chat access to a cloud support engineer 24 hours a day, 7 days a week. The company does not require access to infrastructure event management.

What is the MOST cost-effective AWS Support plan that meets these requirements?

Answer options

• A. AWS Enterprise Support
• B. AWS Business Support
• C. AWS Developer Support
• D. AWS Basic Support

Correct answer: B

Explanation

AWS Business Support is the most cost-effective tier that provides 24/7 access to cloud support engineers via chat and phone. AWS Developer Support only offers business-hour email support, and AWS Basic Support does not provide technical assistance. While AWS Enterprise Support includes 24/7 chat support and Infrastructure Event Management, it is not the most cost-effective option since the company explicitly does not need event management.