AWS Certified Alexa Skill Builder – Specialty — Question 32

An Alexa Skill Builder is developing a skill that enables users to purchase train tickets. The Builder wants to give users the ability to modify the departure time if they are misunderstood, before the skill proceeds to purchase the tickets.
Which option should be used to implement this functionality within the session?

Answer options

• A. Implement AMAZON.FallbackIntent so the user can stop the execution when they have been misunderstood.
• B. Implement AMAZON.StopIntent so the user can stop the execution and implement reprompt with a new invocation of the skill.
• C. Implement AMAZON.CancelIntent so the user can cancel the order, then set shouldEndSession to false, and prompt the user for the next action.
• D. Implement the welcome message, providing clear instructions to the user describing how to format an order.

Correct answer: C

Explanation

The correct answer is C because implementing AMAZON.CancelIntent allows users to cancel their order and continue the session without ending it, enabling them to specify a new departure time. Options A and B do not allow for modification of the order, and D does not address the user's need to adjust their input after a misunderstanding.