AWS Certified AI Practitioner (AIF-C01) — Question 330

Which scenario represents a practical use case for generative AI?

Answer options

• A. Using an ML model to forecast product demand
• B. Employing a chatbot to provide human-like responses to customer queries in real time
• C. Using an analytics dashboard to track website traffic and user behavior
• D. Implementing a rule-based recommendation engine to suggest products to customers

Correct answer: B

Explanation

Generative AI is designed to create new, original content, such as natural language text, making a conversational chatbot that generates human-like responses a perfect example. In contrast, predicting demand involves predictive machine learning, tracking traffic is a function of descriptive analytics, and rule-based engines rely on static logic rather than generative models.