AWS Certified AI Practitioner (AIF-C01) — Question 143

A company deployed an AI/ML solution to help customer service agents respond to frequently asked questions. The questions can change over time. The company wants to give customer service agents the ability to ask questions and receive automatically generated answers to common customer questions.

Which strategy will meet these requirements MOST cost-effectively?

Answer options

• A. Fine-tune the model regularly.
• B. Train the model by using context data.
• C. Pre-train and benchmark the model by using context data.
• D. Use Retrieval Augmented Generation (RAG) with prompt engineering techniques.

Correct answer: D

Explanation

The correct answer is D because Retrieval Augmented Generation (RAG) effectively utilizes existing knowledge to generate responses, making it adaptable and cost-efficient for evolving questions. Options A, B, and C involve more extensive training and maintenance of the model, which can be more resource-intensive and less responsive to changes compared to RAG.