AWS Certified AI Practitioner (AIF-C01) — Question 135

A company’s employees provide product descriptions and recommendations to customers when customers call the customer service center. These recommendations are based on where the customers are located. The company wants to use foundation models (FMs) to automate this process.

Which AWS service meets these requirements?

Answer options

Correct answer: C

Explanation

Amazon Bedrock is the correct choice as it provides access to foundation models that can be used for generating recommendations based on customer data. Amazon Macie is focused on data security and privacy, Amazon Transcribe is for speech-to-text conversion, and Amazon Textract is used for extracting text from documents, none of which directly address the need for automating product recommendations.