Registered Health Information Administrator (RHIA) — Question 81

Amanda, the Coding Supervisor at Mission Medical Center, wants to increase the problem. solving skills among the coders. Which of the following approaches is likely to have the best and most long-lasting results?

Answer options

• A. hiring a consultant to assess the coding area
• B. developing a coding work team
• C. taking a field trip to a neighboring facility known for quality coding
• D. request that Human Resources conduct a training session on program solving

Correct answer: B

Explanation

Creating a coding work team (option B) fosters collaboration and allows coders to learn from each other, which leads to sustained improvement in problem-solving skills. In contrast, hiring a consultant (option A) may provide temporary insights, while a field trip (option C) and a training session (option D) do not cultivate ongoing teamwork or practical application of skills.