Certified Documentation Improvement Practitioner (CDIP) — Question 12

The third quarter target concurrent physician query response rate for each physician in a hospital gastroenterology department was 80%. Nine physicians met or exceeded this metric; however, two physicians had third quarter concurrent physician query response rates of 19% and 64%. What is the best course of action for the clinical documentation integrity (CDI) physician advisor/champion?

Answer options

• A. Schedule a meeting with the chair of the gastroenterology department
• B. Schedule individual meetings with each low-performing physician
• C. Schedule a group meeting with all physicians
• D. Schedule individual meetings with each physician

Correct answer: B

Explanation

The correct answer is B because addressing the specific issues of the low-performing physicians in individual meetings allows for tailored feedback and support. Options A and C do not directly address the performance issues of the two physicians, and option D is too broad, as it doesn't focus on the identified low performers.