Certified Regulatory Compliance Manager (CRCM) — Question 311

During a recent compliance examination, regulatory examiners found that the bank was not conducting flood hazard area determinations before closing on construction loans. The compliance professional has reviewed the files and agreed with the examiners' finding. What should be done FIRST?

Answer options

Correct answer: A

Explanation

The correct answer is A because reviewing the bank's flood policies and procedures will help identify the root cause of the compliance failure and inform subsequent actions. Options B, C, and D are important but should follow after understanding the existing policies and procedures to ensure that any adjustments made are based on a clear understanding of the compliance failure.