Certified Regulatory Compliance Manager (CRCM) — Question 146

Debt collectors acquiring location information from a third party:

Answer options

• A. Must identify themselves and, if expressly asked, must identify their employer
• B. Must state that the call is to confirm or correct location information
• C. Once location information is received, may not communicate with the third party again unless the person asks the debt collector to or the debt collector reasonably believes the earlier response was erroneous or incomplete and that person now has correct or complete location information
• D. All of these

Correct answer: D

Explanation

The correct answer is D because all the listed options outline the obligations of debt collectors when acquiring location information from third parties. Each option addresses specific legal requirements that must be followed to ensure compliance with regulations, making them all valid and relevant.